Privacy Statement

Privacy statement

DeKoffiehoek respects the  privacy of all users who visit the site and ensures that the personal information you provide to us is treated confidentially.

The Personal Data We Collect

DeKoffiehoek collects and processes the personal data of customers for customer and order management (including customer administration, follow-up of orders/deliveries, invoicing, sending newsletters and personalized advertising).

In order to create an account, to be able to send an order, to create an invoice, we need your email address, surname and first name, telephone number and address.

Controller of your personal data

The data we receive from you is managed by:

De Koffiehoek

Steenrotsstraat 6
3212 Pellenberg

BE0783512946

Transfer to third parties

We only share the personal data that our partners need to be able to offer us and your services.

– In order to be able to carry out secure transactions and to be able to ship your order, we share your data with payment providers and distributors that we currently use (Multisafepay and Bpost)

– Some web applications for the purpose of our website also process your data. This includes the Kiyoh assessment system. Kiyoh himself is also bound by their privacy statement, which can be requested at any time.

– Legal obligations sometimes also require us to disclose your data. ( e.g. accounting firm )

Cookies

Cookies are small files that allow a website to collect and store all kinds of data on your desktop computer, laptop or mobile device. Cookies help us to provide important features and features on our website and we also use them to optimize your user experience.

You can set your internet browser in such a way that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently deleted from your hard drive. You can do this via the settings of your browser (via the help function). Keep in mind that certain graphic elements may not appear correctly, or that you will not be able to use certain applications.

By using our website, you agree to our use of cookies.

Retention of personal data

The personal data processed for customer management will be kept for the period necessary to comply with legal requirements.

Changing or deleting personal data

We offer all visitors/customers the opportunity to change or delete all personal information that has been provided to us at the time. This can be done by logging into your account. If you have a question about this, you can always contact us.

Unsubscribing from newsletter service

At the bottom of each mailing you will find the option to change your details or to unsubscribe.